If you suffer damage or loss outside of business hours that could give rise to a potential claim, it is important that you take all reasonable steps to minimise further loss.

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  Take immediate steps to minimise further damage
• Do not admit liability or agree settlement
• Take photos of damage
• Contact your broker.  The contact details are on our website (Our Team), or call our main office number (09 377 4314) for afterhours service.
• Email claims@icib.co.nz to obtain a claim form, or download one from our website (Claims Guidance).

In the event of damage or loss to your property, the following list of suppliers may be of assistance:

WINDSCREEN DAMAGE CONTACTS:

• Novus                 0800 20 3535

• Smith & Smith   0800 80 90 80

• AA Auto Glass   0800 300 120

VEHICLE BREAKDOWN:     AA Roadside Rescue    0800 500 222

WATER DAMAGE CLAIMS (Home and Contents):

• JAE Services                                 0800 132 063
• Chemdry Services                         0800 145 145
• Auckland Carpet Steam and Dry   09-376 7007

BURGLARY CLAIMS:

• Report burglary to the Police
• Ensure property is secured
• Call Glazier:
• AA Auto Glass       0800 131 815
• Auckland Glass      0800 804 804
• Call Builder:
• Ask Metro   (09) 417 0250   
• Scott Commercial   (Auckland)  09 265 0183