Crash Management

FREE new service - 24/7 nationwide accident and collision repair management

Crash Management is an innovative award-winning service that provides a one-call solution for anyone involved in a car accident, including fleet operators and individual drivers.  Crash Management works closely with ICIB to ensure a superior service solution that is seamless, saves you administration time, and minimises time-off-the-road. 


Crash Management is a one-call solution that manages all the logistics before, during and after repairs to save you time, stress and money.  ICIB can ensure you have access to this service free of charge.  You can contact us as usual to lodge a claim and request their service, or call Crash Management direct and identify yourself as an ICIB client.  Your personal case manager will co-ordinate everything for you from the point of impact through to the day of re-delivery.  Service features include:


  • Free late-model courtesy cars, station wagons & vans
  • Free pick-up & delivery to your home or work place
  • Priority service, no queue waiting
  • Web-based job management system, providing you with continuous email progress reports
  • Emergency road-side accident assistance and salvage
  • Over 80 high-quality repair locations throughout NZ
  • 24/7 nationwide coverage


This one-call solution is available on 0800 2CRASH (0800 227274) and guarantees quality, convenience and seamless mobility.  Whether it’s a car park fender-bender or a more serious incident that requires towing, Crash Management has the answer.  Contact us now for glove-box brochures & VIP Customer cards for your vehicles “just in case”.