ICIB Limited is governed by and adheres to the IBANZ Code of Professional conduct and comply with the requirements of the Insurance Intermediaries Act 1994.
- We have the facility for you to pay for your insurances by credit card. If you choose this option, a surcharge of 2.8% will apply. We do not benefit from this fee, it is passed directly to the credit card merchant. Once the payment has been successfully processed, a confirmation receipt of your payment will be sent via email to you.
- The payment facility allows only New Zealand dollars.
- Refund Policy – If you consider your payment was made in error, please contact us within 2 working days to discuss a refund. Our customer service contact details are as follows:
- Cancellation policy – if you require further information on cancellation of your policy, please contact ICIB customer service.